Assistant Client Service Manager/ Executive

about the company. A leading and established financial services institution in Singapore with a strong market presence in corporate solutions. about the job. Step into a key operations role where you will drive group policy administration and support client servicing across diverse corporate portfolios. Oversee full-lifecycle group policy servicing, including policy set-up, contract and endorsement issuances, billings, and medical card processing.

Ensure billing and administrative processes are delivered with high accuracy and within stipulated service level agreements.

Manage client and external stakeholder enquiries via corporate email and portal channels promptly and professionally.

Collaborate closely with internal cross-functional teams including finance, actuarial, credit control, group sales, and claims.

Support key operational initiatives, including process improvement projects, user acceptance testing (UAT), and risk compliance controls.

skills and experience required. Minimum Diploma in any field of study.

At least 2 to 3 years of working experience in administrative or operational roles; prior group insurance experience is helpful but not mandatory.

Strong proficiency in MS Office tools, particularly Excel.

Excellent communication skills with a track record of effective stakeholder management.

High attention to detail with strong adherence to regulatory compliance and risk management standards.

Please click on the 'apply' button to apply online. For more information, please reach out to Tori Quak. (EA: 94C3609 / R26163708)