Key Account Manager (M/F)

Key Account Manager IT / Responsable Commercial Grands Comptes (H/F) in Réunion Island

A major player in IT engineering and consulting, this group is the leader in IT services in Réunion. It supports its clients across all their technological challenges:

• Infrastructures & Virtualization
• Cloud Ecosystems (Microsoft, AWS)
• Cybersecurity & Archiving
• Networks & Telecoms
• Printing Systems & Digital Signage
• Audit, consulting, remote maintenance & support

Your missions

Reporting to the Management, you will manage a portfolio of strategic accounts (private sector and public players).

Development & Retention

• Portfolio management: Secure and renew contractual commitments.
• Upselling: Develop turnover within your active accounts.
• Targeted prospecting: Identify and conquer new growth drivers.

Sales Engineering & Pre-sales

Working in pairs with pre-sales engineers, you act as a true business architect:

• Detection & qualification: Analyze technical, functional, and business needs.
• Tenders: Deconstruct specifications and highlight the group's added value.
• Negotiation: Develop and defend relevant and profitable financial proposals.
• Management: Coordinate internal and external stakeholders (technical, purchasing, subcontractors) and guarantee deployment follow-up.

Profile sought

• Experience: At least 4 years in a similar position (Sales Engineer, Account Manager) within the IT ecosystem.
• Local connection: Good knowledge of the Réunion economic fabric.
• Skills: Interpersonal ease, tenacity in negotiation, and a consulting posture.
• Qualities: Autonomy, proactivity, and a result-oriented culture.
• Education & Languages: Master's degree (Bac+4/5) in Business or IT, professional English.