Urgent Support Worker - Emergency Shift Cover
Urgent Support Worker (On-Call & Last-Minute Cover) - Home Group Services Are you passionate about empowering others and ready to step up when support is needed most? We are urgently seeking dedicated, responsive Support Workers to join our team for last-minute and on-call Home Group shifts across Newcastle, Middlesbrough, and surrounding North East areas . In this role, you will work in a person-centred way with Home Group clients, families, and young people, providing the practical and emotional support needed to help them transition towards independent living. What We Offer Immediate & Flexible Shifts: Ideal for candidates looking for ad-hoc, last-minute, or flexible work patterns.
Competitive Pay: £13.45/hr (PAYE)
Varied Shift Patterns: Days, Nights, and Weekends available across multiple Home Group locations.
Impactful Work: A truly rewarding role where your responsiveness directly keeps local services running smoothly.
Location Focus Primary cover needed across Newcastle, Middlesbrough, and surrounding North East regions . High flexibility regarding work location is a major advantage. Core Responsibilities Respond to last-minute or scheduled shift requests to cover Home Group services.
Deliver flexible, person-centred support in line with individual care and safety plans.
Assist with daily living tasks, including meal planning, basic cooking guidance, and life skills development (budgeting, welfare support, employment guidance).
Handle essential housing tasks, including property safety, tenancy sign-ups, and managing low-level anti-social behaviour.
Recognise risks, follow strict safeguarding guidelines, and record accurate notes.
Safe administration of medication in line with standard policies and procedures.
Key Requirements Availability & Responsiveness: Willingness to accept last-minute, on-call, or short-notice shifts.
Experience: Previous experience supporting vulnerable individuals or working in residential housing settings.
Mobility: A full UK driving licence and access to a car is strongly preferred to cover varying locations across the North East.
Resilience & Boundaries: Strong communication skills, calm under pressure, and capable of handling challenging behaviours professionally.
IT & Literacy: Good basic record-keeping skills for end-of-shift reporting.
How to Apply If you are ready to jump in and make an immediate impact across Home Group services in the North East, we want to hear from you today! To Apply: Submit your CV directly or contact Jasmine at for immediate consideration. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.