Customer Care Representative

Responsibilities:

• Attend to customers' enquiries, complaints and requests.
• Process and follow up on customer orders.
• Provide excellent customer service and ensure customer satisfaction.
• Handle customer communications via phone, WhatsApp and other platforms.
• Maintain proper records of customer interactions and transactions.
• Resolve customer complaints professionally.

Requirements:

• Good communication and interpersonal skills.
• Must be computer literate.
• Ability to multitask and work with minimal supervision.
• Must be polite, patient and customer-focused.
• Previous experience in customer service is an added advantage.
• Must reside within Akowonjo, Shasha or its environs.

Location: Akowonjo, Shasha, Lagos.

Remuneration: NGN 120,000 monthly.