business systems analyst

Education:

Bachelor's degree.

Work setting:

Financial institution. Financial technology. Contact centre.

Tasks:

• Document technical requirements to ensure that products, processes and solutions meet business requirements.
• Prepare cost-benefit and return-on-investment analyses to support system implementation.
• Design, develop and implement information systems business solutions.
• Provide advice on information systems strategy, policy, management and service delivery.
• Usability testing.
• Operate automatic or other testing equipment to ensure product quality.
• Execute and document results of software application tests and information and telecommunication systems tests.
• Develop and maintain cost findings, reporting and internal control procedure.
• Document reporting needs, queries, logic, results and recommendations to other information systems professionals.

Supervision:

Collectors. 3-4 people.

Computer and technology knowledge:

SQL.

Area of work experience:

Quality assurance or control.

Personal suitability:

Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Innovation. Analytical. Proactive.

Screening questions:

Do you have experience working in this field?.

Other:

Use of artificial intelligence.

Experience:

5 years or more.

Workplace information:

Hybrid.

Health benefits:

• Dental plan.
• Disability benefits.
• Health care plan.
• Paramedical services coverage.
• Vision care benefits.

Financial benefits:

• Bonus.
• Life insurance.
• Registered Retirement Savings Plan (RRSP).

Long term benefits:

Maternity and parental benefits.

Other benefits:

• Learning/training paid by employer.
• Paid time off (volunteering or personal days).
• Parking available.