Operations Analyst

Key Responsibilities

1. Resource & Operational Management

Manage end-to-end resource administration, including onboarding, offboarding, contract renewals, extensions, system access, and headcount tracking.

Coordinate with hiring managers and line managers to facilitate resource movements and maintain accurate contingent worker profiles and records in Workday.

Track contract validity, renewals, and extensions, including LAN IDs, PPM access, and access cards.

Maintain accurate records of permanent, temporary, and vendor resources across GIPS departments, including resource allocation and budget details.

Support headcount, FTE, professional services, rental, and departmental budgeting activities.

1. Reporting & Data Analytics

Prepare monthly, ad hoc, and operational reports covering headcount, budgets, resource movements, onboarding/offboarding, and other departmental activities.

Support resource reporting, data analysis, and management reporting requirements.

Generate and maintain reports using platforms such as PPM, Jira, Qlik, and other relevant systems.

Maintain accurate PPM data and ensure timely updates to support resource planning and reporting.

1. Audit & Compliance Support

Respond to audit requests and compliance queries by preparing accurate and timely information on permanent, temporary, and vendor resources.

Maintain resource records, departmental organizational charts, and supporting documentation to ensure data accuracy and audit readiness.

1. Process Improvement & Automation

Review and improve onboarding, offboarding, and resource administration processes to enhance operational efficiency.

Support process improvement and automation initiatives to streamline workflows and reduce manual effort.

Maintain up-to-date process flows, forms, user guides, and standard operating procedures on SharePoint and shared platforms.

1. Facilities & Office Administration

Coordinate floor logistics and maintain seating plans for GIPS-occupied floors.

Monitor seating capacity, space utilization, and related rental budgets to support effective office planning.

1. Employee Engagement & Transformation Support

Coordinate employee engagement activities, departmental events, training sessions, workshops, town halls, and offsite meetings.

Provide administrative and coordination support for transformation initiatives, special projects, and other departmental assignments. Ankita EA License Number: 23C2060 Registration ID is R22109715

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This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA