Manager / Senior Analyst, Partnership Delivery
Role Summary We are seeking a Manager or experienced Senior Analyst to serve as a dedicated resource supporting regional Client partnership. Individual will work with the Client account team, market and issuer teams, Client stakeholders, and participating issuers to drive issuer engagement, coordinate benefits implementation, manage approvals, and support broader account execution. Key Responsibilities Issuer Go-to-Market & Engagement: Support market and issuer teams in developing and progressing Client partnership opportunities. Develop issuer-facing value propositions, engagement materials, and sales enablement tools. Support issuer working sessions and coordinate actions through implementation and launch. Maintain visibility of opportunities, milestones, dependencies, and risks. Benefits Implementation & Fulfilment: Coordinate implementation of Client benefits across participating issuers and markets. Partner closely with Product teams on benefit fulfilment and customer experience delivery and related capabilities. Document fulfilment journeys, operational requirements, and launch-readiness activities. Track progress and coordinate issue resolution across stakeholders. Approvals & Stakeholder Coordination: Act as a central coordination point between Client, and issuer teams. Manage approval workflows across legal, marketing, product, operations, and commercial stakeholders. Maintain clear tracking of decisions, actions, timelines, and dependencies. Escalate risks and bottlenecks to keep initiatives on track. Marketing & Program Delivery Support: Partner with Marketing and Client stakeholders on issuer packages, collateral, campaign materials, and creative assets. Coordinate review and approval of marketing deliverables. Support launch planning, governance, executive updates, and broader Client account priorities. Develop repeatable templates and playbooks to enable scalable execution across markets. Requirements Experience: Approximately 4–8+ years of experience in consulting, account management, client delivery, partnerships, program management, go-to-market, or commercialization roles. Experience managing complex cross-functional initiatives involving internal and external stakeholders. Demonstrated ability to translate strategy into practical execution plans and support delivery through launch. Payments, loyalty, travel, entertainment, or financial services experience is advantageous. Core Capabilities: Strong program management, prioritization, and execution discipline. Excellent stakeholder management, communication, and influencing skills. Ability to coordinate effectively without direct authority. Strong analytical, problem-solving, and organizational capabilities. Ability to create concise, executive-ready presentations and communications. Comfort operating in a fast-paced and sometimes ambiguous environment. Personal Attributes: Proactive, accountable, and execution-oriented. Collaborative, diplomatic, and relationship-driven. Detail-oriented with strong follow-through. Commercially curious and customer-focused. Able to balance strategic thinking with operational delivery. Thanks, Saghana Sithara BusinessManager, Recruitment| Quess Selection & Services, Singapore EA LicenseNumber: 23C2060 Registration ID is R1550224 Disclaimer: The company is committed to ensuring theprivacy and security of your information. By submitting this form, you consentto the collection, processing, and retention of the information you provide.The data collected (which may include your contact details, educationalbackground, work experience and skills) will be used solely for the purpose ofevaluating your qualifications for the position you're applying for. Your datawill be stored securely and retained for the duration necessary to fulfil ourhiring process. If you are not selected for the position, your data will bekept on file for a limited period in case future opportunities arise. You havethe right to access, correct, or delete your data at any time by contacting usat Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg) “This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as abridge between workers and employers, connecting with workers to offer jobsecurity through job-matching, career guidance and skills upgrading services,and partnering employers to address their manpower needs through recruitment,training, and job redesign solutions. e2i is a tripartite initiative of theNational Trades Union Congress set up to support nation-wide manpower andskills upgrading initiatives. By applying for this role, you consentto Quesscorp Singapore’s PDPA and e2i’s PDPA.”
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- Saghana SitharaBusinessManager, Recruitment