Assistant Operations Supervisor (Night Shift)

Your tasks

• Lead and supervise a team of Logistics Assistants to ensure smooth execution of daily warehouse operations.
• Drive the team to achieve established Key Performance Indicators (KPIs) and operational targets.
• Ensure compliance with workplace safety regulations, operational procedures, and company policies.
• Collaborate closely with customers and internal stakeholders to ensure seamless service delivery and customer satisfaction.
• Monitor employee performance, conduct performance reviews, and address performance issues promptly in accordance with company policies.
• Train, coach, and develop new and existing team members to enhance operational effectiveness.
• Manage and execute ad-hoc logistics projects and operational initiatives as assigned.
• Plan, monitor, and evaluate team performance, providing coaching and counseling to achieve expected outcomes.
• Lead continuous improvement initiatives
• Effectively communicate departmental updates, operational changes, and business objectives to the team.
• Oversee inventory management activities using Warehouse Management Systems (WMS) and customers' SAP systems.
• Ensure timely and accurate billing submission with complete supporting documentation.
• Adhere to all Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Maintain proper custody, traceability, and documentation of customer records and operational documents.
• Monitor and update operational metrics, including KPI measurements, order management, and turnaround time performance.
• Prepare, consolidate, and analyze monthly KPI reports.
• Maintain consistent achievement of KPI targets and proactively recommend process improvements to enhance efficiency and service quality.
• Support management in implementing best practices to improve productivity, accuracy, and cost efficiency across warehouse operations.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
• Minimum 3–5 years of warehousing and logistics experience, with at least 1–2 years in a supervisory or team lead role.
• Hands-on experience with WMS and SAP systems.
• Strong leadership, communication, and stakeholder management skills.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

How to apply

Interested candidates you may submit your resume in word format to yvonne.y@quesscorp.sg Do note that only shortlisted candidates will be notified

Yvonne Yap Quess Selection & Services, Singapore EA Licence Number: 23C2060 Registration ID: R1111340

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This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA