Functional Business Analyst (FSD, payments, SWIFT)

Your tasks

• Work closely with Product Owners to define and document functional and non-functional requirements for business banking capabilities such as account services, payments, cash management, corporate cards, trade finance, loans and user administration.
• Develop business process flows, user journeys, and functional specifications that reflect the needs of corporate clients and internal teams.

• Collaborate with UX/UI designers to ensure screen designs meet business banking usability standards and align with functional requirements.
• Liaise with technology teams to ensure accurate translation of business requirements into technical design in a scalable manner.

• Support backlog grooming, sprint planning, and feature validation, ensuring timely and complete delivery of business features.
• Contribute to UAT planning and execution, including writing acceptance criteria and validating test outputs and outcomes.

Requirements

Required Skills & Experience

• Minimum 8 years of experience as a Business Analyst preferably on digital platform, with at least 3 years in corporate or business banking domain.
• Familiarity with digital platforms offering transactional banking, user access management, trade services, or payment workflows for business clients.

• Strong skills in writing user stories, process maps, and functional documentation.
• Experience working in Agile/Scrum environments with tools like JIRA, Confluence, and Figma.

• Ability to grasp complex business processes and translate them into clear specifications and workflows.
• Ability to work with cross-functional teams across product, UX, tech, and compliance.

• Excellent analytical, communication, and stakeholder management skills.

Preferred Qualifications

• Experience with fintech, or enterprise-grade digital platforms in corporate banking space.
• Understanding of multi-tier user access models, transaction approval workflows, and regulatory constraints in B2B banking.

• Experience with micro-frontend-based platforms is a plus.
• Exposure to design thinking or service design frameworks is an advantage.

Other

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Kshama Warange EA License Number: 23C2060 | EA Registration ID: R26161060

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