front desk hotel clerk

Education:

No degree, certificate or diploma.

Tasks:

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Exchange foreign currency.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Clerical duties (i.e. faxing, filing, photocopying).
• Answer telephone and relay telephone calls and messages.
• Assist clients/guests with special needs.
• Contact customers to deliver requested wakeup calls.
• Perform light housekeeping and cleaning duties.
• Provide customer service.

Student status:

• Full time enrollment.
• Part time enrollment.

Screening questions:

• Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.

Employment terms options:

• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Shift.
• Flexible hours.
• Night.
• Day.
• Weekend.

Health benefits:

• Dental plan.
• Health care plan.

Financial benefits:

• Bonus.
• Gratuities.
• Group insurance benefits.

Other benefits:

• Other benefits.