server - food and beverage services

Education:

No degree, certificate or diploma.

Work setting:

• Restaurant.
• Hotel, motel, resort.

Tasks:

• Must be of legal age to mix and serve alcoholic beverages.
• Address customers' complaints or concerns.
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
• Describe menu items including daily specials for customers.
• Advise on menu selections.
• Balance cash and record sales.
• Clear and clean tables, trays and chairs.
• Describe and advise on wine selection.
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
• Serve food and beverages.
• Take orders and relay to kitchen and bar staff.
• Provide customer service.

Certificates, licences, memberships, and courses :

• Workplace Hazardous Materials Information System (WHMIS) Certificate.
• ProServe program.

Computer and technology knowledge:

• Point of sale system.

Security and safety:

• Criminal record check.

Work conditions and physical capabilities:

• Standing for extended periods.

Weight handling:

• Up to 9 kg (20 lbs).

Own tools/equipment:

• Uniform.

Personal suitability:

• Client focus.
• Excellent oral communication.
• Flexibility.
• Initiative.
• Organized.
• Reliability.
• Team player.

Screening questions:

• Are you available for shift or on-call work?.

Experience:

• Experience an asset.

Employment terms options:

• To be determined.

Financial benefits:

• Gratuities.

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.