On-site IT Support Technician (M/F)
QUALIS INFORMATIQUE ET INDUSTRIEAin, Charente, Côte-d’Or, Essonne, Finistère, Hauts-de-Seine, Hérault, Isère, Loire-Atlantique, Paris, Pyrénées-Orientales, Seine-Saint-Denis, Val-de-Marne, Val-d’Oise, YvelinesEURESpublished 09/23/2026
Must-have:Mobile
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Job Description:
N2 On-site Support Technician (M/F) - Beaune (21)
Location: Beaune (21) Contract: Temporary Start Date: 24/08/2026 (profile validation at the end of July - client site closed in August) Remuneration: €26 to €27 K gross annual
Your Mission
As part of your autonomous intervention at our client's site, you will provide level 2 on-site IT support to users. In this capacity, you will be required to Analyze, diagnose, and resolve complex incidents via a ticketing tool.
- Install, configure, and commission users' IT equipment.
- Deploy workstations and ensure follow-up of interventions.
- Manage the IT asset park.
- Provide and update technical documentation and procedures.
- Guarantee high-quality user support in compliance with service commitments.
Technical Environment***Windows PCs and laptops
- Microsoft 365
- MacOS X
- iOS (iPhone, iPad)
- Android
- Microsoft Teams meeting rooms
- ServiceNow
Profile Sought***Significant experience in N2 on-site IT support.
- Ability to work in total autonomy at the client site.
- Excellent mastery of user workstation environments.
- Previous experience in the luxury sector is a plus.
- Polished presentation, excellent interpersonal skills, and sense of service.
- English level B1/B2 (written and oral).
Conditions***Hours: range from 8:00 AM to 6:30 PM, Monday to Friday.
- Overtime as well as on-call duties are to be expected.