Shipping Agent

Company Description

For over 50 years, LOLA has provided shipping agency services to international vessels transiting through Canadian and US ports. The company ensures the smooth running of vessel calls by offering personalized service recognized for its expertise and rigor.

Job Description

Do you love being in the heart of the action and taking on daily challenges? At Lola, no two days are the same!

As a Shipping Agent, you will be the primary point of contact between the various stakeholders (charterers, shipowners, local authorities) involved in the arrival, stay, and departure of vessels in various calling ports located along the Saint Lawrence River.

Your role will consist of coordinating all port services, ensuring compliance with regulatory requirements, and preparing and coordinating vessel calls. You will also be required to go on board vessels and interact with crews. This position involves occasional travel outside the region, notably to La Malbaie and Cacouna.

Main Responsibilities:

• Coordinate the arrival, stay, and departure of vessels in ports;
• Communicate all necessary information regarding arrivals and departures (schedules, delays, procedures, and documentation) to crews and stakeholders;
• Prepare and update required documents, such as port call reports, cost estimates, and regulatory forms;
• Provide operational support to vessels to meet specific needs (provisioning, crew transport, supplies, and urgent repairs);
• Enter port call data into computer systems and ensure follow-up on the billing of services rendered;
• Contribute to various activities supporting operations and vessel service.

What it takes to succeed:

• College education in administration, logistics, or another related field. University education may be considered but is not mandatory;
• Advanced level of English, both oral and written, to ensure effective communication with English-speaking maritime partners;
• Hold a class 5 driver's license and a car. Mileage reimbursement is provided for your field travel;
• Proficiency in Office Suite tools and ease of adapting to new technological environments.

Schedule

• Base schedule from Monday to Friday, during the day;
• On-call duty one week out of four, involving evening and weekend availability. An on-call bonus of up to $10,000 is provided;
• Occasional travel outside the region, notably to La Malbaie and Cacouna.

Do you have no knowledge in the maritime field? We'll take care of it.

Additional Information

We are proud to be an equal opportunity employer; we are committed to fostering an inclusive and accessible work environment that reflects the diversity of our communities. We welcome and encourage applications from people of all groups, including Indigenous peoples, women, visible minorities, and persons with disabilities.