Service Manager – Cleaning & Property Services

We are looking for an experienced and proactive Service Manager to take responsibility for the daily operation and coordination of our cleaning and property service activities. As Service Manager, you will play a key role in ensuring high service standards across our customer sites. You will be responsible for coordinating employees, planning daily operations, maintaining quality standards and ensuring professional communication with our customers. The position combines leadership, operational planning and customer service , and we are therefore looking for someone who is comfortable taking responsibility and making decisions in a busy and dynamic working environment. Key Responsibilities Your responsibilities will include: Daily management and coordination of service employees

Planning and allocation of cleaning and property maintenance tasks

Ensuring that agreed service levels and quality standards are maintained

Conducting regular quality inspections at customer sites

Managing daily operational changes, including sickness, absence and replacement staff

Recruitment, onboarding and introduction of new employees

Preparing and maintaining work schedules

Maintaining regular communication with customers and following up on their requirements

Handling operational issues and ensuring that challenges are resolved quickly and professionally

Coordinating cleaning supplies, equipment and machinery

Planning and coordinating property maintenance services

Coordinating seasonal outdoor maintenance, including lawn mowing, hedge trimming and general upkeep of outdoor areas

Supporting employees and ensuring clear instructions and expectations

Reporting and following up on daily operations with management

Your Profile We are looking for a responsible and service-minded person who enjoys working with both people and operations. Ideally, you: Have previous experience within cleaning, facility services, property services or a similar service industry

Have experience managing or coordinating employees

Have strong organisational and planning skills

Are able to work independently and take ownership of your responsibilities

Have a professional and customer-focused approach

Are solution-oriented and able to respond quickly when operational challenges arise

Are comfortable working in an environment where priorities may change during the day

Have basic IT skills and are comfortable using digital planning and communication tools

Hold a valid Category B driving licence

Previous experience with both commercial cleaning and property/outdoor maintenance is an advantage. What We Offer We offer an independent and responsible position in a growing service company where you will have a direct influence on daily operations and customer satisfaction. You will be joining a company with short decision-making processes and a practical approach to solving challenges. We offer: A position with a high degree of responsibility and independence

A varied working day with both office and on-site responsibilities

Close cooperation with management, customers and employees

Opportunities for professional and personal development

Competitive salary based on qualifications and experience

A dynamic working environment where no two days are exactly the same