QAS is recruiting a Representative for the FLOW-VIP Order Center at Ben Gurion Airport
Machine translation — original language: Hebrew.Show original
The VIP department of Ben Gurion Airport provides passengers with a unique, comfortable, and luxurious service experience for couples, families, business people, celebs, and anyone wishing to go through the airport processes in a fast and easy way. We are looking for service-oriented and sales-oriented Order Representatives to join a winning team and be part of the luxury experience we provide to our customers.
Job Description:
- Handling inquiries received from private customers and travel agents (mainly via email, and sometimes also by phone)
- Opening orders in the system and managing the service process from start to finish
- Conducting service and sales calls to customers who applied through advertising campaigns
- Providing high-quality, personal, and professional responses at the highest level
What we offer:
- Working in a young and dynamic environment
- A combination of service and sales
- Opportunities for promotion and professional development
- Good conditions for suitable candidates
Requirements:
- Previous experience in customer service and/or sales - Mandatory
- High ability to express oneself in writing and orally
- Service and sales orientation alike
- Good command of computers and Office systems
- Good level of English - Mandatory
- Availability to work in 24/7 shifts - including holidays and weekends; there are no night shifts as the center is active until 23:00
- Availability for 4/5 shifts per week (for all shifts: morning/afternoon/evening)