Help Desk Specialist
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PwC Israel, a leading global professional services firm, is looking for a Help Desk Specialist to join our IT team. In this role, you will be the first point of contact for our employees, providing day-to-day IT support and helping ensure a smooth and efficient working environment.
What you’ll do:
- Provide help desk support to employees both remotely and in person
- Troubleshoot and resolve technical issues related to end-user devices and applications
- Handle user account management and access-related requests
- Work closely with the IT team to ensure timely and high-quality support
At least 1 year of experience in a Help Desk role
- Knowledge of Active Directory, TCP/IP, and GPO
- Hands-on experience supporting end users and handling issues with end-user devices and applications
- Strong English skills (spoken and written)
- High service orientation, proactive approach, and ability to work well in a team