QA Technologist

We are looking for a detail-oriented and proactive Product Technologist to join a growing team, supporting quality assurance, product safety and compliance across a range of consumer products, including toys, stationery, arts and crafts.

The successful candidate will help ensure products meet the required quality, safety and regulatory standards, working closely with internal teams and overseas suppliers throughout the product development process.

This is an excellent opportunity for someone with experience in product technology, quality assurance or product compliance who enjoys working collaboratively and has a strong eye for detail.

Fluency in both Mandarin and Cantonese would be highly desirable , particularly when communicating with overseas suppliers and manufacturing partners.

Key Responsibilities

Quality Assurance and Compliance

• Ensure products meet relevant quality, safety and compliance requirements.
• Support the implementation of quality assurance procedures and standards across assigned product categories.
• Maintain accurate records of quality assurance activities, product testing results and product approval comments.
• Assist with product testing plans and ensure the necessary checks are completed.
• Identify potential quality or safety issues and escalate concerns to the relevant team members.

Product Development and Testing

• Work closely with product development and merchandising teams to ensure quality standards are considered throughout the product development process.
• Review product specifications and support the implementation of appropriate quality control measures and testing plans.
• Assist with risk assessments for new and existing products, identifying potential safety, quality or compliance concerns.
• Help ensure products are suitable for their intended use and meet the required standards before approval.

Supplier and Vendor Management

• Communicate with suppliers and manufacturing partners to resolve product quality issues.
• Build effective working relationships with internal teams and external suppliers.
• Report supplier, testing or product quality concerns to the relevant managers.
• Support the investigation and resolution of quality issues, helping to identify corrective and preventative actions where required.

Continuous Improvement

• Identify opportunities to improve product quality and existing quality assurance processes.
• Keep up to date with relevant product safety regulations, industry standards and best practices.
• Share relevant product safety and quality information with colleagues.
• Support other team members and internal departments with product quality and compliance matters.

Skills and Experience

• Previous experience in product technology, quality assurance, product compliance or a similar role would be advantageous.
• Knowledge of product testing, quality control and product safety requirements.
• Strong attention to detail and the ability to identify potential quality issues.
• Good organisational skills, with the ability to maintain accurate records and manage competing priorities.
• Strong communication and problem-solving skills.
• The ability to work effectively with cross-functional teams and external suppliers.
• A proactive approach and a willingness to learn and develop technical knowledge.
• Language skills: Fluent Mandarin and Cantonese would be highly desirable.

The Ideal Candidate

The ideal candidate will be organised, analytical and passionate about maintaining high product standards. They will be comfortable communicating with suppliers, reviewing technical product information and working collaboratively with colleagues to ensure products meet the required quality and safety expectations.

If you have a background in product quality, product development or quality assurance and are looking for an opportunity to develop your career in product technology, we would love to hear from you.