Head of Branch - Padang

Job Description

• Responsible for customers’ satisfaction, service quality and branch's performance in sales, service and compliance.
• Guide, motivate and drive branch staff towards achieving shared goals.
• Assist Head of Marketing/Operation to ensure branch meets the sales target set by the management.
• Develop new business and maintain strong relationship with customers.
• Drive marketing activities to achieve the target set as well as represent and promote Corporation’s business activities.
• Monitor and to ensure all relevant reports are submitted to Head office on time.
• Strong analytical and problem-solving abilities, with the capacity to analyze data and make informed decisions.
• Perform any other ad hoc tasks as requested by Head of Marketing/Operation or HQ.
• Maintain branch safety and security standards.

Job Requirements

• Preferably Managers specializing in Marketing / Customer Services or equivalent.
• Min. 3 years’ experience in branch operations, compliance or in leadership / management role.
• Strong customer service skills and comfortable with a sale- oriented environment.
• Good interpersonal skills and able to interact effectively at all levels.
• Strong negotiation and problem-solving skills.
• A keen sense of urgency, adaptability, and accountability to strive for excellence in high pressure situations.
• Excellence communication skills, both written and spoken in English and Bahasa Indonesia.
• Willing to travel.
• Able to work under pressure.
• Located based on candidate domicile (Padang)

Skills: Administration, Team Management, Teamwork, Leadership, Strategic Planning, Public Speaking, Customer Service