Human Resources Coordinator (Surabaya)

Job Descriptions:

People Management & Employee Relations

• Act as the main contact for employee concerns and workplace issues
• Handle employee relations cases (conflicts, warnings, disciplinary actions)
• Conduct regular 1-on-1 check-ins to monitor well-being and performance
• Support leaders in managing team dynamics and leadership effectiveness
• Ensure employee behavior aligns with company rules and regulations

HR Strategy Execution

Translate business needs into HR plans (manpower, structure, allocation)

• Support key HR initiatives (performance, retention, development)
• Provide insights and recommendations on people-related matters
• Monitor HR metrics (turnover, performance, hiring)

Recruitment & Hiring Strategy

Monitor recruitment performance and improve hiring effectiveness

• Develop and implement hiring strategies
• Review and approve offers, including compensation and contracts

HR Operations & Administration

Ensure accuracy of HR documents and employee data

• Manage HRIS and payroll data (attendance, leave, etc.)
• Maintain HR administration (BPJS, employee records)

Team Leadership & Coordination

Lead and supervise the HR team (recruitment & operation)

• Supervise HR team (recruitment & operations)
• Delegate tasks and ensure timely execution
• Provide guidance and development support
• Ensure strong coordination across departments

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• Minimum 3–5 years of experience in HR, with exposure to employee relations, recruitment, and HR operations
• Strong understanding of HR practices, labor regulations, and employee relations handling
• Good analytical skills with the ability to interpret HR data and provide insights
• Strong interpersonal and communication skills, with the ability to handle sensitive situations professionally
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Leadership skills with experience in supervising or coordinating a small team
• Detail-oriented, organized, and able to maintain accurate documentation
• Strong conflict management and problem-solving skills
• Will be placed in Surabaya.

Skills: Recruitment, Leadership, Talent Development, Human Resource Development (HRD)