Finance Assistant (Collection)

As a Finance Assistant (Collection), you will be responsible for collecting receivables from customers to ensure payments are made on time.

Responsibilities

• Perform payment collection from customers via telephone, chat (WhatsApp/email), and other communication media.
• Conduct visits to customers with payment arrears according to the determined schedule (approximately 3 times a week).
• Conduct payment negotiations with customers professionally.
• Monitor and follow up on overdue receivables.
• Create periodic reports on collection results and visit activities.
• Coordinate with the Finance and Sales teams regarding customer payment status.
• Maintain good relationships with customers during the collection process.

Qualifications

• Minimum education of SMA/SMK or equivalent.
• Having experience as a Collection/Finance Assistant, specifically performing direct collection (field collection/visit), is a mandatory value.
• Accustomed to performing collection via telephone, chat, or direct visits to customers.
• Able to communicate and negotiate well.
• Possess basic English skills (Basic English).
• Own a private vehicle (motorcycle) and a valid SIM C.
• Willing to work Full Work From Office (WFO), Monday–Friday (08.30-17.30).
• Honest, disciplined, responsible, and has good work targets.

Benefits

• Competitive salary.
• Incentive bonus for every customer who successfully makes a payment.
• Opportunity to grow with the company.

Skills: Microsoft Excel, Telephone Collection, Field Collection, Credit Risk