Business Development Executive (Financial Industry)
Your tasks
- Monitor and allocate orders, including tracking assessors, incoming orders, and pending orders.
- Monitor SLA achievement and ensure all appraisal appointments are completed on schedule.
- Ensure appraisal results comply with SOPs and internal control standards.
- Prevent fraud and unauthorized order transfers from Digital to Regular channels.
- Handle system, process, and human-related issues, escalating them to Operations, IT, or Product teams as needed.
- Provide coaching and training to assessors, prepare regular performance reports, and recommend process improvements.
- Ensure products align with customer needs and market demands.
- Conduct market research to identify customer needs, market trends, and opportunities in the financial services industry.
- Analyze competitor data to identify business opportunities and recommend product innovations.
Requirements
- Minimum 3 years of experience in the financial industry.
- Strong monitoring, analytical, and problem-solving skills.
- Good communication and coordination skills across teams.
- Ability to monitor performance, manage SLAs, and handle escalations.
- Understanding of market research, competitor analysis, and product development is an advantage.
Skills:
- New Business Development
- International Business
- Business Analysis
- Business Improvement
- Business Growth Strategy
- Business Strategy
- Slas
- Salesforce
- Business Negotiation
- Business Development
- HubSpot
- Financial Industry