Customer Service
PT. Trans Properti Indonesia - Trans Icon Mall SurabayaSurabaya, Jawa Timurglintspublished 08/26/2026
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#JOBDESCRIPTION:
- Manage customer service/information counter
- Attend to shoppers’ and tenants’ inquiries and feedback
- Assist in the upkeeping of the mall
- Assist in the execution of the mall’s promotions and events
- Assist in the sale and redemption of vouchers
- To maintain a high level of staff service standards
- Handle administrative duties
- Managing mall’s Loyalty Program redemptions, enquiries, and all aspects of support
#REQUIREMENT:
- Candidate must possess at least a Certs/Diploma
- At least 1 year of related working experience, preferably in a Shopping Mall also Fresh Graduate are welcome
- Has a customer oriented and also good communication skill
Skills: Microsoft Office, Customer Support, Customer Relationship Management, Customer Service, Outbound Call, Call Center, Problem Solving, Teamwork, Help Desk, Communication Skills