Customer Service

PT. Trans Properti Indonesia - Trans Icon Mall SurabayaSurabaya, Jawa Timurglintspublished 08/26/2026
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#JOBDESCRIPTION:

  • Manage customer service/information counter
  • Attend to shoppers’ and tenants’ inquiries and feedback
  • Assist in the upkeeping of the mall
  • Assist in the execution of the mall’s promotions and events
  • Assist in the sale and redemption of vouchers
  • To maintain a high level of staff service standards
  • Handle administrative duties
  • Managing mall’s Loyalty Program redemptions, enquiries, and all aspects of support

#REQUIREMENT:

  • Candidate must possess at least a Certs/Diploma
  • At least 1 year of related working experience, preferably in a Shopping Mall also Fresh Graduate are welcome
  • Has a customer oriented and also good communication skill

Skills: Microsoft Office, Customer Support, Customer Relationship Management, Customer Service, Outbound Call, Call Center, Problem Solving, Teamwork, Help Desk, Communication Skills