Guest Relations Officer

Job Description:

• Welcome and greet guests warmly upon arrival.
• Manage reservations, guest seating, and waiting lists
• Escort guests to their tables and present menus.
• Handle guest inquiries and provide information about the restaurant
• Coordinate with the Captain and service team regarding table availability
• Ensure the restaurant entrance and reception area are clean and presentable
• Create a positive first impression and provide excellent guest experiences

Qualifications:

• Female candidates only.
• Previous experience as a Hostess or in a similar hospitality position is preferred.
• Good command of spoken English.
• Excellent communication and interpersonal skills.
• Pleasant personality, well-groomed, and presentable.
• Wine knowledge is an advantage.
• Able to work flexible shifts, including weekends and holidays.
• Friendly, attentive, and guest-oriented.

Skills: Public Services, Communication, Client Relations, Teamwork, Public Speaking, Presentation Skills, Customer Service, Microsoft Office