State-Owned Bank Call Center

Main Tasks:

1. Receive incoming calls via video call or telephone from customers.
2. Provide information and assistance to help solve problems related to the products used by Bank Mandiri.
3. Receive questions, requests, and complaints from customers through social media services and email.
4. Perform outbound calls to execute special programs of the work unit, as well as Bank Mandiri's funding and lending telesales programs.

Qualifications:

1. Male/Female
2. D3 education with a minimum GPA of 2.8
3. Maximum age 27 years 10 months
4. Able to operate computers, at least Ms. Office
5. Able to speak English, at least passively
6. Attractive appearance (proportional height and weight)
7. Good communication, listening, and explaining skills
8. Able to work in a team
9. Domiciled in Jabodetabek

Placement: Bank BUMN Bekasi Area

Skills: Help Desk, Customer Service, Call Center, Communication Skills