Learning & Development (L&D) Intern

Role: Support the CTO/COO in designing, coordinating, and evaluating internal training programs to accelerate Suitmedia’s internal growth and professional capabilities.

Responsibilities:

1. Research industry trends and internal skill gaps to identify what topics and resources should be added to the training library.
2. Create structured learning plans and lesson outlines that define exactly what employees need to learn and how they will be tested.
3. Build the actual training materials using AI tools to speed up production while maintaining Suitmedia’s quality.
4. Upload, organize, and format all training content within the Moodle LMS to ensure it is easy for users to find and navigate.
5. Run pilot versions of new courses with small groups and fix any technical or instructional errors before the full launch.
6. Act as the main point of contact for internal experts (SMEs) and HR to schedule sessions and gather the information needed to build courses.
7. Track who completes the training and how well they score, then summarize this data to show if the program is actually working.

Qualifications:

1. Educational Background: 3rd or 4th year undergraduate student in Education, EdTech, or Psychology.
2. Professional Experience: Prior involvement in workshop facilitation, curriculum design, or organizational development.
3. Technical Skills: Proficiency in Google Workspace and basic data reporting for tracking learner progress.
4. Soft Skills: Exceptional communication, passion for talent development, and a detail-oriented mindset.
5. Bonus Points: Familiarity with Moodle LMS or experience in digital content creation.

Skills: Microsoft Excel, Communication, Microsoft Office, Customer Service, Administration, Microsoft Word, Public Speaking, Teamwork, Analytical Skills, Presentation Skills