Business Operations Leader (F&B)

We’re Hiring – Business Operations Leader | Kloop Coffee 🚀☕

Kloop Coffee is growing — and we’re looking for a driven, passionate, and hands-on leader to grow with us.

If you have strong experience in coffee shop operations, team leadership, increasing sales, and building business systems, this is your chance to take a key role in shaping the future of our brand.

With outlets currently operating in Jakarta and Kulonprogo, Kloop Coffee is preparing for the next exciting phase: expansion through franchise development. We need someone who is ready to lead from the front and turn great potential into real growth.

🎯 Your Main Mission: ✅ Drive monthly sales performance & outlet profitability ✅ Manage daily operations and service excellence ✅ Lead and develop store teams ✅ Create efficient SOP & business systems ✅ Support new menu/product innovation ✅ Prepare Kloop Coffee for scalable franchise growth

🔎 We’re Looking For Someone Who Has: ✔️ Experience in coffee shop / F&B / retail operations ✔️ Strong leadership and people management skills ✔️ Proven ability to increase sales and improve performance ✔️ Understanding of cost control & outlet efficiency ✔️ Entrepreneurial mindset and growth-oriented attitude ✔️ Passion for coffee, service, and business development

💰 What You’ll Get: ✔️ Competitive Salary ✔️ Career Growth Opportunity ✔️ Performance Incentive ✔️ Direct Impact in Expanding a Growing Brand

Skills: Business Process Optimization, Performance Management, Operations Management, Operational Strategy, Process Improvement