HRGA

About the company

About Us We are a boutique hospitality brand that manages and develops several exclusive private villa units. Our properties feature Japandi and Wabi-Sabi architectural concepts, with an emphasis on natural harmony, solid wood materials (Ulin, Jati, Bengkirai), and natural stone. We are looking for proactive, detail-oriented individuals with a strong understanding of hospitality operations in Bali to ensure our team and properties always maintain the highest standards.

Your tasks

Human Resources (HR)

• Manage the end-to-end recruitment process (job posting, interviewing, onboarding) for villa operational positions such as Butler, Housekeeping, Security, and technical staff.
• Ensure the implementation of Standard Operating Procedures (SOP) for service and a hospitality mindset across all villa units.
• Manage personnel administration, including employment contracts, attendance, payroll calculation, BPJS, as well as shift and leave management.
• Conduct regular employee performance evaluations and design staff training/development programs.
• Build a positive work culture and act as a mediator if internal issues arise between staff.

General Affairs (GA)

• Maintain good relationships and routine communication with local authorities, traditional village officials, and the local Banjar in the villa operational areas (such as Ubud, Sidemen, and Selat).
• Manage business operational permits and monitor their validity.
• Source, select, and supervise third-party vendors (laundry, pool maintenance, landscaping, food suppliers, etc.) and ensure cooperation contracts run smoothly.
• Perform supervision and scheduling of villa asset maintenance. This includes specialized care for solid wood installations (Ulin, Teak, Bengkirai) and natural stone to ensure the building's aesthetics and durability are preserved.
• Manage purchasing, inventory, guest amenities, and the availability of consumables in each villa unit.

Requirements

Qualifications

• Minimum 2-3 years of experience in HR & GA positions, preferably from the hospitality, hotel, or villa management industry.
• Understanding of Indonesian labor laws.
• Possess good negotiation skills with vendors and excellent cross-cultural communication skills.
• Accustomed to and willing to perform field visits/mobility to various property locations (Ubud, Sidemen, Selat).
• Have a basic understanding of property facility maintenance (building maintenance), especially the care of natural materials.
• Sociable and understands the ethics and customs of local bureaucracy (Banjar/Desa Adat) in Bali.
• Fluent in Indonesian and English (spoken and written).

Other

URGENTLY REQUIRED: HR & General Affairs (HRGA) Coordinator / Manager

Placement Location Bali (with mobility to Ubud, Sidemen, and Selat).