Desk Collection Team Leader
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Must-have:Lead
Key Responsibilities:
- Lead and motivate the collections team to achieve targets
- Monitor team performance and provide regular feedback
- Resolve escalated cases and support complex collections
- Ensure process adherence and compliance with regulations
- Collaborate with other departments to improve collection process and strategies
Requirements:
- Min. Education D3
- Proven experience in collections or a similar leadership role min. 3 years
- Strong understanding of collections processes and regulations
- Excellent leadership and communication skills
- Ability to manage and mentor a team effectively
Jenis Pekerjaan: Penuh Waktu Lokasi Kerja: Tatap muka
Skills: Teamwork, Microsoft Office, Telephone Collection, Risk Management, Fee Collection, Negotiation Skills, Risk Assessment, Credit Risk, Customer Service, Data Collection