Operations Auditor, Quality Assurance - SPX Express (Pekanbaru)

PT Nusantara Ekspres Kilat (Shopee Express)Pekanbaru, Riauglintspublished 09/29/2026
Must-have:ExpressE-Commerce

Job Description

  • Conduct routine inspections at SPX Express’ Sortation Centers and Hubs operations to ensure compliance with policies, SOPs, workflows, and operational procedures
  • Identify operational issues and opportunities for improvement
  • Assess compliance levels using the Standard Assessment Checklist
  • Summarize and report inspection findings on a daily, weekly, and monthly basis to support productivity improvement and cost efficiency

Requirements

  • 1 year of experience in Quality Control, Quality Assurance, or SOP Compliance
  • Experience in Logistics, Supply Chain, or e-commerce will be an advantage
  • Strong understanding of logistics KPIs, metrics, systems, operational workflows, and quality assurance standards
  • Strong communication skills with flexibility and the ability to work independently as well as collaboratively in a team
  • Willing to travel, work in shifts, and be based in Pekanbaru, Riau

Skills: Process Improvement, Auditing, Microsoft Excel