BPO Management - SPX Express (Kota Semarang)
PT Nusantara Ekspres Kilat (Shopee Express)Balikpapan, Kalimantan Timur, Berau, Kalimantan Timur, Cianjur, Jawa Barat, Jakarta Timur, DKI Jakarta, Karanganyar, Jawa Tengah, Sampang, Jawa Timur, Semarang, Jawa Tengah, Sukabumi, Jawa Baratglintspublished 09/22/2026
Express
Job Descriptions:
- Manage manpower requests for courier or non-courier roles by coordinating with vendors, the Recruitment team, and Business Process Outsourcing (BPO) vendors
- Maintain the manpower database for turnover reports and conduct gap analysis
- Manage courier partners regarding, but not limited to: attendance recapitulation, requests and recapitulation of warning letters, and escalating partner issues to the HRBP
- Manage BPJS (social security) and private insurance regarding, but not limited to: payment reconciliation, collecting additional documents, and coordinating in the event of unforeseen incidents
- Perform invoice reconciliation
Requirements:
- Diploma or Bachelor's Degree (S1) in Industrial Engineering, Management, Law, or other relevant majors
- At least 2 years of work experience as HR, Vendor Management, Procurement, or Sales
- Proficient in operating Ms. Excel/Google Sheets (VLOOKUP, SUM IF)
- Possess good verbal and written communication skills
- Enjoy daily operational work that tends to be repetitive and administrative
- Willing to work mobile around the placement area
- Willing to be placed according to the assignment with 5 full working days in the office
Skills: Recruitment, Leadership, Vendor Management