REVENUE & RESERVATION EXECUTIVE
Machine translation — original language: German.Show original
About the company
PT. ERAYA NUANSA RESORTS Is Hiring Revenue & Reservation Executive Qualifications:
Your tasks
- Manage reservation requests, booking confirmations, changes, and cancellations.
- Ensure accurate room availability, rates, and product information across all sales channels.
- Monitor OTA performance and ensure synchronization of prices and inventory.
- Conduct competitor analysis and market trends to provide pricing recommendations.
- Support the development of revenue strategies to increase occupancy, ADR, and RevPAR.
- Monitor booking pickup, reservation pace, and revenue projections.
- Prepare periodic reservation reports, occupancy rates, and revenue performance.
- Coordinate with Sales & Marketing, Front Office, and relevant operational teams.
- Ensure all reservation transactions are recorded correctly and follow company SOP.
Requirements
- Minimum D3/S1 degree in Hospitality, Tourism, Management, or related fields.
- Minimum 1–2 years of experience in Revenue Management, Reservation, or Front Office, specifically in the hospitality industry.
- Male/Female, Max 30 years old.
- Understand hotel or villa reservation systems, Online Travel Agents (OTA), and distribution channels.
- Familiar with OTA platforms such as Booking.com, Agoda, Expedia, Airbnb, and Traveloka.
- Understanding the use of Property Management System (PMS), Channel Manager, and Revenue Management System (RMS) is an advantage.
- Understand room pricing strategies, room availability, occupancy, and inventory management.
- Understand hotel performance indicators, such as Occupancy Rate, Average Daily Rate (ADR), Revenue per Available Room (RevPAR), and Room Revenue.
- Able to perform competitor price analysis, market demand trends, and booking patterns to support revenue growth strategies.
- Possess good communication, negotiation, and customer service skills.
- Able to operate Microsoft Excel for data analysis, sales reports, and forecasting.
- Possess analytical skills, attention to detail, target-oriented, and able to work with deadlines.
- Able to communicate in English both orally and in writing.
- Willing to work flexibly according to the company's operational needs.
Skills:
- Microsoft Office
- Restaurant Reception
- Conference Reception
- Hotel Reception
- Problem Solving
- Reception Consultation
- Customer Engagement
- Scheduling
- Customer Service
Other
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