Business Support Specialist

Job Description

• Research and collect the latest information on Indonesian business regulations, licensing procedures, requirements, processing timelines, and government fees.
• Coordinate with relevant government agencies and external institutions to obtain accurate information for client projects.
• Build and maintain relationships with notary offices, law firms, certification bodies, industry associations, and other external partners.
• Conduct regular price inquiries and collect updated information on service fees, procedures, and processing timelines.
• Organize regulatory information, procedures, timelines, and pricing into an internal database and keep it regularly updated.
• Provide accurate information to support the Commerce Department in preparing quotations and proposals for clients.
• Monitor changes in regulations and government procedures and communicate relevant updates to the internal team.
• Assist in translating and interpreting Indonesian regulations, government announcements, and official documents into English.
• Coordinate with internal teams and external parties to ensure smooth and timely handling of client requests.

Qualifications

• Bachelor's degree or above, preferably in Law, Economics, Management, Business, Foreign Languages, or related fields.
• Minimum 2 years of experience in legal, consulting, business services, or related fields.
• Experience dealing with government agencies or external institutions is a plus.
• Familiar with company registration, business licensing, and corporate administration.
• Strong research, information gathering, and analytical skills.
• Good communication and coordination skills, with the ability to build professional relationships with external parties.
• Able to understand Indonesian regulations and official documents.
• Good command of English, both written and spoken, as English will be used as a working language.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented, organized, proactive, and able to work independently.
• Able to handle multiple tasks and deadlines in a fast-paced consulting environment.

Preferred Skills

• Experience working with notary offices, law firms, certification bodies, industry associations, or government institutions.
• Experience in collecting and comparing service fees, processing timelines, and procedures from external service providers.
• Experience supporting quotation or proposal preparation is a plus.

Skills: Business Negotiation, International Business, Business Growth Strategy, New Business Development, Business Improvement, Business Expansion, Business Strategy, Business Model, Business Development, Business Analysis