Telemarketing
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Job Description:
- Make a phone call using the database given to offer consultancy program and service.
- Answer incoming calls from prospective customers.
- Create and use script to provide infomation about the programs service and its benefit.
- Ask partinen questions to understand the customer's requirement.
- Get the detail information of the customer such as company, contact number, designation and forward to designated sales.
- Record the customer's personal informaton accuratley in a computer system
- Keep Records of calls and sales record useful informaton.
Requirement:
- Min SMA/SMK
- Proven Experience as telemarketer or similar sales/customer service role
- Excellent communiciation and presentation skills Have good tone in calling
- Skilled in negotiattion and dealing with complaints
- Target oriented and persistent
- Patient and able to handle customer rejection
- Ability to remind calm under pressure
Skills: Microsoft Excel, Report Writing, Negotiation Skills, Telecommunications