Outsourcing & Partnership Operations Intern

Your tasks

• Maintain and update outsourced employee (EOS) databases.
• Monitor employee deployment, customer assignments, employment status, and contract information.
• Support workforce monitoring and coordination administration.
• Assist in monitoring IT Outsourcing, IT Out-tasking, and BPO activities.
• Maintain operational trackers, issue logs, and action item lists.
• Coordinate follow-ups with internal teams and support operational documentation.
• Collect, organize, and validate operational data.
• Prepare periodic reports using Microsoft Excel or Google Sheets.
• Support dashboards and performance summaries; identify incomplete data and outstanding tasks.
• Maintain business partner databases.
• Track partnership activities and collaboration opportunities.
• Prepare meeting notes, documentation, and follow-up trackers.

Requirements

• Final-year students or fresh graduates in Information Systems, Management, Business Administration, Informatics, or related fields.
• Proficient in Microsoft Excel or Google Sheets; familiar with Microsoft Office or Google Workspace.
• Able to organize, process, and summarize data accurately.
• Detail-oriented, organized, responsible, proactive, and willing to learn.
• Good written and verbal communication; able to manage multiple tasks and deadlines.
• Able to work independently and collaboratively and maintain confidentiality.
• Basic knowledge of IT services, outsourcing, or business operations is an advantage.
• Familiarity with Power BI, Looker Studio, CRM, or HRIS is a plus.