Business Development Manager

PT. LILA SEHAT TEKNOLOGI MEDISJakarta Utara, DKI Jakartaglintspublished 10/28/2026
Must-have:E-Commerce

Your tasks

  1. Retail Channel Development
  • Identify and evaluate potential retail partners, including beauty stores, optical stores, and multi-brand retailers.
  • Support commercial negotiations, partnership development, and new-store onboarding.
  • Assess potential retail locations based on target customer profiles, store traffic, and sales opportunities.
  • Help develop scalable retail channel strategies to support Lilmoon's long-term offline expansion.
  1. Offline Activation & Omnichannel Growth
  • Coordinate store launches, pop-up events, promotional campaigns, and community engagement activities.
  • Collaborate with Marketing and KOL teams to drive awareness and customer traffic to partner stores.
  • Develop initiatives that connect offline retail experiences with Lilmoon's Instagram, TikTok, and e-commerce channels.
  • Explore online-to-offline (O2O) opportunities to improve customer engagement and support sales growth.
  1. Retail Channel Operations
  • Manage day-to-day operations across Lilmoon's offline retail accounts and channel partners.
  • Coordinate product onboarding, inventory replenishment, stock availability, and in-store execution.
  • Monitor store-level sales and sell-through performance, identifying opportunities to improve results.
  • Develop and implement action plans for underperforming stores.
  • Build strong working relationships with retail partners and store teams to ensure smooth operations.
  1. Merchandising & In-Store Execution
  • Develop and maintain attractive product displays, point-of-sale materials (POSM), and in-store brand visibility.
  • Optimize product assortment, SKU selection, and product placement based on store performance and customer demand.
  • Coordinate product knowledge training and incentive programs for retail staff.
  • Ensure consistent brand presentation and execution standards across all retail locations.
  1. Data Analysis & Performance Optimization
  • Track and analyze key retail performance indicators, including:
  • Sales per Store
  • Sell-through Rate
  • Reorder Rate
  • SKU Performance
  • Inventory Availability
  • Store Traffic and Conversion, where data is available
  • Promotional ROI
  • Prepare regular performance reports and translate data into actionable business insights.
  • Recommend improvements to product assortment, merchandising, inventory planning, and promotional activities.
  • Monitor channel performance and identify opportunities to improve operational efficiency and commercial results.
  1. Cross-Functional Collaboration
  • Work closely with internal teams to align retail activities with overall brand and business objectives.
  • Coordinate retail promotions, product launches, stock planning, and campaign execution.
  • Provide regular updates to management on channel performance, expansion progress, market insights, and improvement initiatives.

Requirements

  • Bachelor's degree in Business Administration, Marketing, Management, or a related.
  • 5 years minimum of relevant experience in beauty, cosmetics, FMCG, retail, or the optical industry (Modern Trade and General Trade).
  • Experience in retail operations, channel operations, trade marketing, merchandising, or key account management.
  • Fluent in Bahasa Indonesia and English, both written and spoken.
  • Strong understanding of Indonesia's offline retail landscape and retail business practices.
  • Strong execution, organizational, and project management skills, with the ability to manage multiple initiatives simultaneousl
  • Good analytical skills and proficiency in Microsoft Excel or Google Sheets.
  • Strong communication, coordination, and relationship management skills.
  • Proactive, detail-oriented, commercially aware, and comfortable working in a fast-paced, growth-oriented environment.

Skills:

  • Salesforce
  • Business Analysis
  • Business Growth Strategy
  • HubSpot
  • Business Negotiation
  • Business Improvement
  • Business Strategy
  • Business Development
  • International Business
  • New Business Development