Shop Keeper/ Retail Staff

Shop Keeper / Retail Staff We are looking for a proactive, reliable, and customer-focused Shop Keeper / Retail Staff to take care of our retail area and provide excellent service to our customers. The ideal candidate has previous retail experience, strong customer service and sales skills, and a positive attitude. You should be confident communicating with customers, well-organized, and able to take initiative in maintaining the shop and supporting daily retail operations.

Main Responsibilities

• Take care of the retail area and ensure the shop is clean, organized, and well presented.
• Welcome customers and provide friendly, professional, and attentive service.
• Assist customers with product information, recommendations, and purchases.
• Actively support sales and identify opportunities to increase sales.
• Handle customer questions, requests, and concerns professionally.
• Maintain accurate product displays and ensure products are properly stocked.
• Monitor stock levels and inform the supervisor or management when items need to be restocked.
• Assist with stock counting and basic inventory checks.
• Process customer purchases and handle payments accurately.
• Ensure products are properly arranged and presented according to company standards.
• Support opening and closing procedures for the retail area.
• Maintain cleanliness and organization of the shop throughout the shift.
• Communicate important customer feedback, stock issues, and operational matters to management.
• Support other retail-related tasks when required.

Requirements

• Previous experience in retail, sales, customer service, or a similar role.
• Good customer service and sales skills.
• Confident and friendly when communicating with customers.
• Good English communication skills.
• Proactive, energetic, and positive personality.
• Honest, reliable, responsible, and punctual.
• Well-organized and detail-oriented.
• Able to work independently and take initiative.
• Comfortable working in a customer-facing environment.
• Able to work shifts, weekends, and public holidays.
• Willing and available to be based in Uluwatu, Bali.

What We Are Looking For We are looking for someone who enjoys working with customers, takes pride in maintaining a well-presented retail space, and is motivated to contribute to the success of the shop. If you are proactive, customer-focused, and have a genuine interest in retail and sales, we would love to hear from you.

Skills: Store Operations, Customer Service, Cashier