Senior Barista

We are looking for an energetic, experienced, and customer-oriented Senior Barista to join our team at Karmafree Surf & Shop & Cafe in Uluwatu.

The ideal candidate has strong barista experience, a passion for coffee, healthy food & beverage products, and an interest in retail and lifestyle culture. You will play an important role in maintaining beverage quality, supporting the barista team, delivering excellent customer service, and assisting with both café and retail operations.

This role is suited for someone who is confident in working independently, has good leadership skills, enjoys a fast-paced surf-inspired environment, and is interested in developing their career within a dynamic hospitality and retail business. An interest in retail is important, while previous retail experience will be considered a strong advantage.

Requirements:

• Previous experience as a barista, with senior or team leader experience preferred
• Strong knowledge of coffee preparation, beverage quality, and café operations
• Strong passion for coffee, healthy lifestyle products, customer service, and retail
• Interest in the retail industry and lifestyle products; previous retail experience is a plus
• Good leadership skills and ability to support, guide, and motivate team members
• Energetic, positive, responsible, and customer-focused personality
• Ability to work independently and handle multiple tasks in a fast-paced environment
• Good communication and interpersonal skills
• Strong attention to detail, cleanliness, and hygiene standards
• Willingness to learn and grow within the company
• Flexible and reliable, able to work in shifts including weekends and holidays
• Willing to be placed and work in Uluwatu, Bali.

Key Responsibilities:

• Prepare and serve high-quality coffee and beverages consistently according to company standards
• Support and guide barista team members to maintain service and beverage quality
• Ensure daily bar operations run smoothly and efficiently
• Provide excellent customer service and create a warm, friendly customer experience
• Handle cashier duties, including processing payments accurately (cash & cashless transactions)
• Operate the POS system and ensure correct daily transaction recording
• Maintain cleanliness, hygiene, and organization of the coffee bar and store area
• Assist in daily café and retail operations to ensure smooth workflow
• Support inventory control, stock handling, and product display
• Assist in upselling retail products, food & beverages, and promotions
• Develop good product knowledge and help introduce retail products to customers
• Build strong relationships with customers and encourage repeat visits
• Support the team in achieving daily operational and service standards
• Identify operational issues and provide suggestions for continuous improvement
• Work collaboratively with the café and retail team to ensure efficient store operations
• Follow company SOPs and help ensure all team members maintain company standards