Maintain relationship and inquiry from customers/clients
In charge of customer on-site (visit) and online service
In charge of collecting the idea and inquiries from the customers, feedback to product & process team, being assistance in standard user manual and SOP,
In charge of debugging, collecting the system bug and give a feedback on-time
Outer province business trip/ Overseas business trip acceptable
Requirements
Male (priority), bachelor’s degree or above
Can speak Mandarin (priority)
IT or Logistic major
2 years above warehouse operational experience, ERP & warehouse management system as priority
2 years above with the service experience, proactive, KPI orientation
Fast respond handle customers on time by LINE or call
Experienced e-commerce platform or logistic company
Logic mind, fully understanding on warehouse management systems
With vehicle will be considered as priority (claimed as the actual cost)