Customer Care Center

✨ WE ARE #HIRING – Customer Care Center 🏢 Industry: Insurance Company 📍 Placement: Kuningan, jakarta Selatan 💰 Salary: IDR 5.7 – 6,2 Million gross 🕐 Working Schedule: Shifting (Shift Allowance Provided)

💼 Job Responsibilities

• Provide excellent customer service to policyholders and customers.
• Handle customer inquiries and service needs related to insurance products and services.
• Coordinate with the Relationship Management (RM) team and relevant departments to ensure smooth customer service operations.
• Ensure customer inquiries and service requests are handled accurately and professionally.
• Maintain the confidentiality and security of customer data.
• Deliver a positive customer experience while meeting service standards and targets.

📌 Qualifications

• Bachelor's Degree (S1) from any major.
• Minimum 1–2 years of working experience in Customer Care, preferably in a Call Center environment.
• Excellent communication and interpersonal skills.
• Customer-oriented with a strong commitment to providing a positive service experience.
• Able to work with targets and maintain service quality.

Proficient in Microsoft Office.

• Willing to work on a shifting schedule and receive shift allowance.
• Able to work independently as well as collaboratively within a team.

Skills: Communication Skills, Problem Solving, Customer Service