banking operation support

Banking Partnership Support

Job Description We are looking for a Banking Partnership Support to join our Banking team and provide operational and administrative support in managing relationships and activities with banking partners.

Key Responsibilities:

• Support the Banking team in managing day-to-day activities and coordination with banking partners.
• Assist in maintaining communication and follow-up with banks regarding operational and partnership matters.
• Coordinate with banking partners to support the implementation and maintenance of banking products and services.
• Follow up on operational issues, requests, documents, and action items with banking partners.
• Prepare and maintain banking-related documents, reports, meeting materials, and Minutes of Meeting (MOM).
• Coordinate with internal teams such as Business Development, Operations, Finance, Compliance, and Technology to ensure banking-related activities run smoothly.
• Assist the team in preparing information and materials for meetings and discussions with banking partners.
• Monitor the progress of ongoing banking projects and ensure follow-up actions are completed on time.
• Maintain accurate records of banking partner activities, communications, and documentation.
• Support other banking-related projects and activities as assigned by the Banking team.

Requirements:

• Bachelor's Degree (S1) in Banking, Finance, Economics, Business, Management, or a related field.
• Minimum 1–2 years of experience in banking or financial institutions.
• Experience in **banking operations, transaction banking, payment services, bank partnership, or fintech is preferred.
• Good understanding of banking products and payment processes.
• Strong communication, coordination, and follow-up skills.
• Detail-oriented, organized, and able to manage multiple tasks.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Able to work effectively with both internal teams and external banking partners.
• Good English communication skills or mandarin are a plus.

Skills: Microsoft Word, Scheduling, Teamwork, Customer Service, Microsoft Excel, Public Speaking, Microsoft Office, Communication Skills, Communication, Administration