Supervisor Store - CHRONOLOGIE Plaza Senayan

Your tasks

• Responsible for managing a retail staff within a business. Sets up displays and assists customer and staff during business hours.
• In charge of the general operations of a store, making sure it runs smoothly and meets company’s or Brand’s high standards.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers’ satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, market analysis, customer needs, profits, etc.
• Conduct personnel performance appraisals.
• Deal with all issues that arise from staff or customers (complaints, grievances etc.).
• Be a shining example of good behavior and high performance.
• Additional Supervisor (SPV) duties as needed.

Requirements

• Minimum Bachelor Degree, any major.
• Must have minimum three years experience as Supervisor / Coordinator for a Sales Team.
• Knowledgeable in high-end luxury retail sales with appreciation for product quality, service excellence and all the related aspects.
• Good hygiene, grooming and pleasant personality is required.
• Superior communications skills both spoken and written in English and Bahasa Indonesia.
• Excellent selling and customer service skills.
• Able to work independently with high attention to detail.
• Assertive and possesses excellent leadership.
• Skills in Microsoft Office are required.
• Luxury retail experience is preferred.

Skills:

• Store Management
• Microsoft Office
• Store Activity Operation
• Administration
• Teamwork
• Customer Service
• Store Operations
• Microsoft Excel
• Microsoft Word
• Store Display

Other

Placement Plaza Senayan