General Administration

• Handle daily office administration, data entry, filing, and document management.
• Prepare reports, letters, memos, meeting notes, and other administrative documents.
• Manage emails, phone calls, correspondence, and internal communication.
• Maintain and update operational records, including villa occupancy, room status, reservations, and guest information.
• Coordinate with housekeeping, front office, maintenance, and other operational departments.
• Assist with guest requests, complaints, check-in/check-out documentation, and operational follow-ups.
• Assist with purchasing administration, purchase requests, supplier coordination, invoices, receipts, and payment documentation
• Monitor office supplies and operational inventory when required.
• Coordinate meetings, schedules, and administrative arrangements for management.
• Ensure all company and operational documents are accurate, organized, and properly maintained.
• Perform other administrative and operational duties assigned by management.
• CAN OPERATE OPERA POS/PMS
• CAN SPEAK ENGLISH/UNDERSTAND

Key Performance Indicators (KPIs)

• Accuracy and organization of documentation.
• Timely submission of reports and administrative tasks.
• Effective coordination between departments.
• Accurate operational and guest records.
• Proper purchasing and invoice documentation.
• Efficient administrative and operational support