E-commerce Specialist
E-Commerce
Your tasks
Jobdesc
- Manage online stores on Shopee, Lazada, and TikTok Shop for the Indonesian market. Handle product uploads, product descriptions, photos, prices, and stock updates.
- Manage promotions and campaigns on each platform. Check daily store performance, including visitors, product clicks, and sales.
- Handle customer orders and service, including customer questions, complaints, disputes, and reviews. Maintain good store ratings and follow platform rules.
- Coordinate with the warehouse and delivery team to ensure orders are processed on time and stock is available. Monitor competitors' prices and promotions to help improve sales.
- Using English for daily communication
Requirements
Skills:
- Digital Marketing
- Google Analytics
- Customer Service
- Microsoft Word
- Store Operation
- Teamwork
- Meta Ads
- B2C Platform Operation
- Order Management
- Microsoft Office
- Google Ads