Client Coordinator

We are looking for a confident Coordinator with strong leadership and fluent English to manage day-to-day coordination with the client and lead our support team in Surabaya.

Responsibilities:

• Serve as the main point of contact for the client via phone, email, and video calls
• Coordinate schedules, tasks, and priorities between the client and the Surabaya support team
• Lead, delegate to, and quality-check work from project admins and interns
• Track project progress, deadlines, and deliverables; report status to the client
• Proactively identify issues and propose solutions
• Maintain organised records, trackers, and communication logs
• Develop and improve workflows and SOPs for client service
• Act as the point of contact for the manager and the client (phone, email, and video calls)
• Prepare, issue, and track purchase orders
• Do project data entry and keep records, trackers, and filing up to date
• Support invoicing records

Requirements:

• Fluent spoken and written English (client-facing)
• 3+ years in coordination, project coordination, or team leadership roles
• Proven leadership and ability to manage a small team
• Highly organised with strong follow-through
• Comfortable with digital tools (Google Workspace/MS 365, project management apps)
• Reliable and consistent attendance

Nice to have:

• Experience in construction, trades, or engineering projects
• Experience working with international clients
• Familiarity with construction project tools (e.g., Procore, Buildxact, simPRO, ServiceM8)

Apply via Glints or send your CV to the application email provided on this job post.