Client Relations & Long Stay Guest Coordinator

We are looking for an Investor Relations & Long-Stay Coordinator to manage investor communication, monthly reporting, and long-stay villa enquiries and bookings. This role requires excellent English communication skills, both written and spoken, as you will regularly communicate with investors, management, directors, and potential guests.

Key responsibilities:

• Act as the first point of contact for general investor enquiries and coordinate with management/directors when required.
• Prepare and send monthly investor reports/newsletters, including villa performance, revenue, and operational updates.
• Promote available villas for long stays through Facebook groups, WhatsApp groups, and other relevant channels.
• Respond to enquiries, follow up on leads, and secure long-stay bookings.
• Conduct villa viewings for potential long-stay tenants.
• Maintain clear records and ensure timely follow-up on enquiries and communications.

Requirements:

• Excellent written and spoken English.
• Strong communication and interpersonal skills.
• Professional, confident, and presentable.
• Proactive, organised, and strong in follow-up.
• Able to work independently and take initiative.
• Previous experience in hospitality, property, sales, customer relations, or a similar role is preferred.

Skills: Customer Relationship Management, Help Desk, Customer Service, Customer Support, English Language, Communication Skills