IT Officer

Your tasks

• Provide daily IT support to employees, including troubleshooting computers, laptops, printers, email, and other IT-related issues.
• Install, configure, and maintain computer hardware, software, and operating systems.
• Monitor and maintain office network infrastructure, including LAN, Wi-Fi, and internet connectivity.
• Manage IT assets, inventory, user accounts, and access permissions.
• Perform routine maintenance, software updates, data backup coordination, and basic IT security monitoring.
• Coordinate with external IT vendors for maintenance, repairs, and technical support when required.
• Provide remote and on-site IT support to branch offices as needed.
• Maintain IT documentation, troubleshooting records, and asset movement reports

Requirements

• Bachelor’s Degree (S1) in Informatics Engineering.
• Minimum 1 year of experience in IT Support or a similar position.
• Familiar with Windows operating systems, Microsoft Office, computer hardware, printers, and software troubleshooting.
• Good understanding of networking fundamentals, including LAN, Wi-Fi, TCP/IP, IP addressing, routers, and switches.
• Experienced in CCTV installation, configuration, access management, and troubleshooting.
• Familiar with network cabling, IT equipment installation, and basic infrastructure maintenance.
• Able to perform hardware installation, software configuration, and technical troubleshooting independently.
• Good problem-solving, communication, and documentation skills.
• Willing to travel to branch offices when required.

Other

WE ARE HIRING · IT OFFICER PT GAJAH UTAMA INTERNASIONAL Placement: Jakarta (Head Office)