IT Support Engineer Kupang (Daily Worker)
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Must-have:SecurityPrincipal
Responsibilites :
- Perform advanced diagnostics and troubleshooting of hardware issues.
- Manage system recovery processes to minimize downtime and data loss.
- Conduct root cause analysis for recurring hardware and system issues.
- Monitor system performance and health using monitoring tools.
- Schedule and perform regular preventative maintenance tasks.
- Install and configure hardware components, operating systems, and system software.
- Plan and implement hardware and software upgrades.
- Manage and optimize resource allocation for efficient system performance.
- Configure and maintain network settings.
- Provide advanced technical support to users and other support teams.
- Train Level 1 support staff and users on best practices.
- Create and maintain technical documentation.
- Generate reports on system performance and maintenance activities.
- Implement and enforce security protocols.
- Ensure compliance with relevant regulations and standards.
- Can be relocate around Jabodetabek.
Skills: Ticketing System, Software Installation, Communication Skills, Network Troubleshooting, IT Support, Networking, Technical Support, Hardware Maintenance, Computer Hardware, IT Management