Ticketing Reservasi

• Handle Inbound telephone calls and Chat of Customers
• Manage customer complaints
• Resolve customer queries
• Ensure 100% customer satisfaction

Requirements :

• Education : SMK Tourism Management or equivalent
• Age Maximum 40 years.
• Knowledge : Amadeus, Sabre, and Altea system knowledge is a Must
• Experience : At least 2 year(s) relevant ticketing working experience
• Required language(s) : English, Bahasa Indonesia
• Full-Time position (Work From Office)
• Have your own working vehicle
• Willing to work in night shifting

Skills: Problem Solving, Communication Skills, Call Center, Outbound Call, Customer Support, Customer Relationship Management, Customer Service, Help Desk