E-Commerce Operations Specialist
Must-have:E-Commerce
Gambaran Tugas :
- Mengawasi kelancaran operasional toko online lintas platform.
- Sinkronisasi stok barang antara gudang & toko online.
- Memantau SLA pemrosesan pesanan & keluhan pembeli.
- Menyusun SOP perbaikan layanan operasional toko.
- Pengawasan alur proses order.
- Pengendalian akumulasi & alur stok.
- Penanganan masalah logistik & teknis.
Kualifikasi :
- S1 Manajemen/Teknik Industri/Logistik (Pengalaman 2–3 thn).
- Akan diutamakan jika memiliki sertifikasi: Certified Supply Chain Professional (CSCP), Google Data Analytics, / Lean/ISO SOP.
Skills: Sales Strategy, Job Evaluation, Leadership, E-commerce, Sales Analysis, Order Management, Campaign Management, Digital Marketing, E-Commerce System Management, Customer Service, Search Engine Optimization (SEO)