Trainer Specialist (Mandarin Speaking)

Key Responsibilities:

• Translate and adapt SOPs, training materials, and beverage recipes from Mandarin to Indonesian.
• Conduct onboarding and continuous training programs for store staff, baristas, and outlet managers.
• Perform store audits and quality checks to ensure strict adherence to brand standards and product quality.
• Assess and certify operational staff before store deployment.
• Act as the primary liaison between local operations and the central brand management team.

Requirements:

1. Fluent in Mandarin & Indonesia .
2. Experience: Minimum 1 years as a Trainer, Store Supervisor, or Senior Barista in the F&B industry (experience in bubble tea or retail beverage chains is a strong plus).
3. Strong presentation, public speaking, and interpersonal communication skills.
4. Deep understanding of F&B store operations, hygiene standards, and product quality control.
5. Willing to work on public holidays if required
6. Willingness to visit and audit store locations as needed.
7. Home Base Surabaya

Skills: Mandarin Speaker, Communication Skills, Training